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EXCELLENT Based on 15 reviews Jackie Kinney2024-01-17Trustindex verifies that the original source of the review is Google. Great deals to be had if you keep checking website. Caitlin DiMola2023-06-28Trustindex verifies that the original source of the review is Google. I had my ancient tad coffin saddle from when I was a kid refurbished here and it came out so amazing!! Awesome feeling being able to ride in it again and customer service is top notch as well ! 🤩🤩 Mike White2023-01-19Trustindex verifies that the original source of the review is Google. Very knowledgeable polite helpful willing to show you instead of just telling you about saddles. Janelle L2022-07-19Trustindex verifies that the original source of the review is Google. Very knowledgeable and attentive owners. Highly impressed! Definitely going to buy my next saddle through them. Would recommend:) Amy Heath2021-05-23Trustindex verifies that the original source of the review is Google. I wish I had taken a before photo for comparison - Jim did an almost complete rebuild of my daughter's well-loved Butet and its just gorgeous - thank you!!! J M2021-04-14Trustindex verifies that the original source of the review is Google. Dutchess Bridle & Saddle is the best! Jackie provided customer support that went above and beyond anything that I have received elsewhere! Due to COVID-19, I knew that I wouldn't be able to see my daughter for Christmas and wanted to send her new stirrup leathers as a present. Jackie helped out in getting the brand, color and size that was needed. Not only did she do all of that, in the shipping box she put a note that said Merry Christmas to my daughter and her horse! I don't know of any other company that would do something that nice. Jackie, thank you again for all of your help!! And I apologize for posting this so late. Phil Hemming2021-03-17Trustindex verifies that the original source of the review is Google. Found Dutchess Bridle & Saddle online, they happened to have a Saddle in stock that my wife was looking for, I sent an email late one night, IMMEDIATELY Got a response in the morning ! Saddle was shipped the same day and delivered a few days later, Jackie was FANTASTIC !! Thank you!! Jenifer Slabaugh2019-09-16Trustindex verifies that the original source of the review is Google. Duchess Bridle & Saddle gave me fantastic customer service when I went to order a girth that they carry, but with options that had to be special ordered. They went back and forth with me via email on a Saturday morning to get the options set up so that they could take my payment, and got the girth on the next shipment over from Europe. It actually ended up arriving sooner than they told me it would. Great experience and I would buy from them again.
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