Effective Date: August 1, 2026

By providing your mobile phone number and opting in to receive text messages from Dutchess Bridle & Saddle LLC ("we," "us," "our"), you agree to the following terms.

1. Program Description

Dutchess Bridle & Saddle LLC uses SMS text messaging to communicate with customers about:

• Abandoned cart reminders (if you leave items in your cart without completing checkout)
• Product recommendations based on items you've viewed or browsed
• Promotions, discounts, and sales announcements
• New product launches and restock alerts
• Order and shipping updates
• Appointment confirmations and reminders
• Notifications when we will be in your area or at your barn
• Scheduling updates or changes

2. Message Frequency

Message frequency varies and is triggered by your activity on our website (such as browsing or adding items to your cart), periodic promotional campaigns, and your upcoming appointments or scheduling needs. You can generally expect to receive up to 4–8 messages per month, though this may vary based on your shopping activity, appointment schedule, and our promotional calendar.

3. Message and Data Rates

Message and data rates may apply. Charges depend on your mobile carrier and plan. Dutchess Bridle & Saddle LLC does not charge for text messages sent as part of this program, but your carrier's standard messaging rates apply.

4. How to Opt In

You may opt in to receive SMS messages by:

• Checking the SMS marketing consent box at checkout on our Shopify store
• Submitting your phone number through a sign-up form, pop-up, or landing page on our website
• Providing your phone number during a service booking or consultation
• Texting a designated keyword to our business number (if applicable)

By opting in, you consent to receive recurring automated text messages (including marketing messages like abandoned cart and browse abandonment texts, as well as appointment and scheduling notifications) from Dutchess Bridle & Saddle LLC at the phone number provided, potentially using automated technology. Consent is not a condition of any purchase or service. Message and data rates may apply, and message frequency varies as described above.

5. How to Opt Out

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you send "STOP," you will receive one confirmation message, and no further messages will be sent unless you opt back in.

You may also contact us directly at [insert email or phone number] to be removed from our list.

6. Help

For help or more information, reply HELP to any message, or contact us at:

• Phone: 862-417-8789
• Email: info@dutchessbridlesaddle.com

7. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Dutchess Bridle & Saddle LLC does not guarantee message delivery and is not responsible for delays caused by your mobile carrier.

Supported carriers may include, but are not limited to, AT&T, T-Mobile, Verizon, Sprint, and other major U.S. carriers. Carrier coverage and support may vary.

8. Privacy

Your phone number and information will not be shared with third parties for marketing purposes. As part of this program, we may track your browsing and cart activity on our website to trigger relevant messages (such as abandoned cart or browse abandonment texts). For details on how we collect, use, and protect your information, please see our Privacy Policy.

9. Changes to These Terms

Dutchess Bridle & Saddle LLC reserves the right to update or modify these SMS Terms of Service at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this SMS program, please contact:

Dutchess Bridle & Saddle LLC
412 US Highway 206S, Montague NJ 07827
info@dutchessbridlesaddle.com
862-417-8789

This document is a general template and does not constitute legal advice. We recommend having it reviewed by an attorney familiar with TCPA (Telephone Consumer Protection Act) requirements and your SMS platform's specific compliance guidelines before publishing.