We prefer that the person who is most involved with the horse’s riding – whether it’s the owner, trainer, instructor, leasee, or all of the above – is present at the appointment to answer questions and give observations about the saddle fitting issue at hand. Decisions that need to be made for re-fitting or for a new saddle are managed better with the person most directly involved with the issue and the financial aspect of the decision. If you are not able to be at the appointment, please let us know in advance! Payment for the stable call fee and any other associated work or merchandise will be due on the day of the appointment. We do NOT bill.

The fee is calculated based on distance and travel time. The stable call varies from region to region. The average stable call fee is approximately $250+.

The stable call fee covers the visit to the farm, mileage, saddle fitting evaluation, wither tracings, and/or test rides for one person with one horse for approximately 2 hours. Each additional horse per person is $75. The stable call is NOT divided—mileage has already been divided to account for multiple clients in the same region or barn for one day. The stable call fee does NOT include flocking, repairs, merchandise, or other charges. The stable call fee is NON-REFUNDABLE and due on the day of the appointment.

This is largely dependent on what needs to be done to the saddle in order to re-fit it. There are some brands and/or constructions of saddles/panels that cannot be adjusted.

FLOCKING: A simple on-site spot flocking (“tweaking”) is $175. A flocked panel saddle that needs to have all the flocking removed and all new flocking put in it (“strip flock”) is $325 (not done on-site).

TREE POINT RE-ANGLING: A tree adjustment – or tree point re-angling – is $425. Most re-fitting is a combination of jobs (flocking and tree adjustment).

INTERCHANGEABLE GULLET PLATE SADDLES: The cost to change a gullet plate is $50. If you have an interchangeable gullet plate saddle, please make sure to have any extra gullet plates at the saddle fitting appointment. We carry gullet plates for the following saddle brands: Bates/Arena/Wintec, Fairfax/Kent & Masters/Thorowgood, Pessoa, Ovation, Ikonic/Tekna and Collegiate.

These prices are subject to change and are in addition to the stable call fee. All re-fitting and/or repair charges are due at the time the saddle is taken for adjustment. Not all adjustments can be made on-site and may need to be brought back to our repair shop to be worked on. The re-fitting solutions listed here are the most commonly performed re-fitting solutions we do. Other fitting solutions and their associated cost will be discussed based on your saddle’s refitting needs.

We accept cash, checks, Venmo, PayPal, and all 4 major credit cards – VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS.

We offer Afterpay and PayPal Pay Later financing options. All stable call fees, re-fitting/repair charges and merchandise/orders are due in full at the time of the appointment. Some new saddle orders may require a deposit; the remainder is due when the saddle is delivered. We do NOT bill.

The Appointment Request will be answered as soon as possible. Our saddle fitter is on the road more than she is in the office and sometimes is not able to answer appointment requests immediately. She will send suggested/available appointment dates depending on where you are located along with an appointment information sheet detailing the appointment procedure and the amount of the stable call as quickly as possible.

Yes, you will receive an email confirming the day, date, time and location of the appointment. Please send a response to this email. Non responses are not considered a rejection of the appointment.

Our traveling area encompasses:

• all of New Jersey
• most of New York including Central NY up to Syracuse and points north of Albany
• western to mid-Connecticut
• eastern to mid Pennsylvania
• Southwestern corner of Massachusetts

We do NOT offer travel to these areas:

• Long Island
• Boston
• Vermont & New Hampshire
• Maryland & Virginia

Our average traveling distance is between 1.5 to 3 hours in one direction. We will travel up to 3 hours in one direction with a requirement of a minimum of a group of 3 or more.

Each appointment is scheduled for a 2-hour block. Depending on the fitting evaluation, test riding, on-site flocking and/or the number of people seen at one barn, the appointment may be shorter or longer.

Do NOT schedule a saddle fitting appointment to coincide with:

• lessons or a lesson program time
• farrier/vet/chiro
• clinics
• any life events such as doctor's appointments, picking up kids from school, etc.

No. The horse’s bare back conformation needs to be addressed first and wither tracings taken before the fitting evaluation is discussed. The horse should be in the barn and groomed, with tack gathered BEFORE the appointment start time. The time taken to bring the horse in, clean it up and get tack out of the tack room after the appointment starting time cuts into your allotted appointment time.

No. Riding and lunging can effect the horse's muscling shape. The exception would be for a young horse or stall rested horse that needs a little settling with a very light lunging.

Not necessarily. It will depend on how far away you are. If you are more than 2 hours away, the preference is to see more than one person in that area. Over 3 hours away, it is required that a minimum of 2-4 people are signed up. Chances are more than good that there are other clients already scheduled in that region. It is not a requirement that you personally get more people in your barn to sign up for an appointment; however, it would be helpful to let anyone who is interested know and most people like to know if/when a saddle fitter might be visiting! Impulse add-ons are not accommodated but can be added for another day.

Groups are great! Yes, each interested person should fill out and submit an appointment request so the saddle fitter knows what each person’s needs are in advance of the appointment. A start time will be set however, the group needs to determine amongst themselves in what order they will be seen that works best with their schedule. Please allow about 1 hour to 1.5 hours per person when scheduling a group. This amount of timing per person can vary depending on each person's appointment needs. People interested in looking at saddles for purchase need to group themselves together for ease of time.

Yes! Program horses need their saddles fit too. We offer a special rate schedule for program situations. The base stable call fee is calculated by round trip mileage/tolls. Each horse is $35. Please plan for a non lesson or training day as the appointment could take several hours. All saddles and horses should be readily available for the start of the appointment. Payment for all services and products are due on the day of the appointment.

Sure! Because of the unfortunate “snake oil salesman” reputation of some “saddle fitters,” many people would like to see and hear someone working before deciding to work with them. The saddle fitter welcomes anyone to watch and ask questions.

Unfortunately, no. Because appointment days are scheduled in advance, there isn't time enough to accommodate an in-person add-on. If time does allow for such an accommodation, the add-on is obligated to pay for an evaluation as if they had scheduled in advance. Otherwise, the saddle fitter is happy to schedule a time to come back and work with them when time permits.

The short answer is, be prepared to ride. For first-time appointments, you may or may not have to ride depending on what the fitting evaluation reveals. If the saddle is obviously not fitting the horse and the solution needed to fix the saddle (re-angling the tree, strip flocking the panel) cannot be performed on site, then you will not be required to ride. On-site flocking, trying a new/used saddle or the delivery of the re-fitted saddle or custom saddle do require riding.

Having your trainer or other professional involved with the riding and training of your horse at the appointment lends valuable insight to the issue(s) at hand and can help in formulating the right solution. Appointments for new and used jumping saddles require the involvement of the trainer (if one is involved) as their input for the flap and stirrup position for the rider are valued.

We will work on ANY brand of saddle – English or Western. We will work on saddles that have been purchased through other stores or fitters. We are an independent fitting service and are not exclusively affiliated with any specific brand. As independent saddlers and saddle fitters, it is important to us to be able to work on any and all saddle brands as many brand specific companies will only work on their own brands.

Sure! Our saddle fitter is happy to consider any and all saddles that may be available.

Absolutely not! We are an independent saddle fitting and repair service. Our foundation of service is based on the principle that we are a service that solely works with your needs in mind: re-fitting your current saddle, repairing and maintaining your equipment, and providing other saddle solutions through various reputable and recognizable brands. We are NOT a single saddle brand representative whose only goal is to get you to buy their brand of saddle as it is all that they have to offer as a solution. We are not paid a salary, endorsement fee or given any monetary compensation by any of the manufacturers/distributors that we work with unless we sell their product. It’s our sole interest to fit your saddle or find the best solution to match your needs.

All demos and used saddles travel with the saddle fitter on our 6.5 ton truck (think FedEx sized truck). We also carry a selection of saddle pads, girths, leathers, bridles, reins, stirrup irons, leather care products and various other products of interest on the truck in addition to saddles.

We work with Bates/Arena/Wintec, Fairfax/Kent & Masters/Thorowgood, Ikonic/Tekna and Veritas. We also have access to Collegiate, Pessoa, and Ovation saddles.

This will depend on the stock availability or the production time needed to make the saddle. Some brands of new saddles we work with can be available within 1 to 2 weeks. These saddles will be shipped or can be picked up at our store. For saddles that need to be ordered and are not readily available, these saddles will be hand delivered to check the fit and make an necessary adjustments. Shipping charges cover the shipping to Dutchess Bridle & Saddle and potentially to the client.

Depending on the saddle and situation, we will try our best to accommodate a loaner or rental saddle if possible. If it’s a popular demo, we may not be able to leave it for an extended period of time. If we do have a saddle that can be rented until your new saddle arrives or is being adjusted, the rental fee is $75 per week and will be charged at the time of your saddle’s delivery/return.

Yes, we have a large rotating stock of well maintained consignment saddles that travel with me!
We carry dressage, jumping, general purpose, western and the odd stock saddle or endurance-style saddle.
Our selection is constantly changing!

All item(s) must meet the following criteria to be accepted for consignment:

• Any brand of English or Western saddle or tack
• Must be in very good to excellent condition
• Item(s) must be cleaned and in good working order
• Any item valued under $1000 will be considered on a case by case basis

Please refer to our Consignments FAQs for more detail!

We do not accepting trade-ins at this time; however, we are happy to help sell your saddle on consignment. 

Absolutely! We encourage you to take the saddle for a 10 day trial to take a lesson, hack or ride in it by yourself to gauge the fit and feel for you and your horse on your own time. We require a credit card number as security during the trial period – we do NOT put a hold on this card or any other charges until you let us know that the saddle will be purchased. If the saddle doesn’t work out, you will need to ship the saddle back to us and let know that it will be coming.

All used and consignment saddles purchased are final sales – no exceptions. We offer a 10-day trial period for all used saddles and strongly recommend taking used saddles for a trial before purchase to ensure the best fit for you and your horse. Please refer to our Saddle Trial Policy FAQs more information.

If you ordered a new saddle through an on-site saddle fitting appointment, we ask that you contact us first to resolve any issues. We will work with you to determine the source of the problem and find a solution so you can continue to enjoy your new saddle. If a satisfactory solution cannot be found, we will issue a refund as follows: Full refunds are only given within the Seven (7) Day Right of Recession period offered beginning on the date of this order. Refusal of delivery for any reason beyond the Seven (7) Day Right of Recession forfeits the deposit and any additional payments made. At the client’s request, the saddle can be consigned for 50% commission fee for the retail price of the saddle. Fully customized saddles are not refundable. Shipping charges and stable call fees are NON-REFUNDABLE.

We fit Western saddles as well as English! Many of the same principles apply to a Western saddle’s fit; however, due to their construction Western saddles can’t be adjusted in the same way as an English saddle so fitting solutions may be more limited.

Yes! We sell both new and used Western saddles. Please let us know at the time the appointment is scheduled that you are interested in looking at a new Western saddle as they need to be loaded on the truck to be brought to the appointment.